en Oral medicine Oral medicine Original article Original article <div> <table align="center" hspace="0" vspace="0"> <tbody> <tr> <td style="padding: 0in 12px; text-align: justify;" valign="top"> <p><span style="font-size:13pt"><span new="" roman="" style="font-family:" times=""><b><span style="font-size:9.0pt"><span style="font-family:" verdana=""><span style="color:#2e74b5">Background and Aim</span></span></span></b><b><span style="font-size:9.0pt"><span style="font-family:" verdana=""><span style="color:#2e74b5">: </span></span></span></b><span style="font-size:9.0pt"><span style="font-family:" verdana="">The frequency of patient complaints, and subsequent lawsuits filed by patients against dentists has been on the rise in the recent years. Given the importance of being aware of these issues and preventing them, the purpose of this study was to assess the frequency of dental complaints filed in the Medical Council Organization of three cities of Mazandaran Province (Sari, Babol and Amol) from 2011 to 2019. </span></span></span></span><br> <span style="font-size:13pt"><span new="" roman="" style="font-family:" times=""><b><span style="font-size:9.0pt"><span style="font-family:" verdana=""><span style="color:#2e74b5">Materials and Methods:</span></span></span></b><span style="font-size:9.0pt"><span style="font-family:" verdana=""> This was a descriptive, retrospective, cross-sectional study. Complaints against dentists filed in the Medical Council Organization of three cities of Mazandaran Province (Sari, Babol and Amol) from 2011 to 2019 were retrieved and reviewed. The gender of plaintiffs and defendants, subject of the claim, defendants&rsquo; field of expertise, and final verdict were assessed. Data analysis was done using SPSS 19 by the Chi-square test, independent t-test, and Mann-Whitney test.</span></span></span></span><br> <span style="font-size:13pt"><span new="" roman="" style="font-family:" times=""><b><span style="font-size:9.0pt"><span style="font-family:" verdana=""><span style="color:#2e74b5">Results:</span></span></span></b> <span style="font-size:9.0pt"><span style="font-family:" verdana="">A total of 120 complaints were retrieved from 2011 to 2019; the highest frequency of complaints was related to 2019 (19.2%). Most complaints were related to Babol city (45%), and the frequency of lawsuits against male dentists was higher than female dentists (P<0.001). The highest frequency of complaints was related to root canal treatment (31.6%), prosthetic treatments (28.3%), and surgical procedures (25.8%)</span></span><span lang="EN-GB" style="font-size:9.0pt"><span style="font-family:" verdana="">. </span></span><span style="font-size:9.0pt"><span style="font-family:"Verdana","sans-serif""></span></span></span></span><br> <span style="font-size:13pt"><span new="" roman="" style="font-family:" times=""><b><span style="font-size:9.0pt"><span style="font-family:" verdana=""><span style="color:#2e74b5">Conclusion:</span></span></span></b><span style="font-size:9.0pt"><span style="font-family:" verdana=""> The highest frequency of complaints was related to Babol city and from dental offices. Also, most complaints were filed against general dentists.</span></span></span></span></p> </td> </tr> </tbody> </table> </div> Dentistry, Jurisprudence, Malpractice, Iran 86 90 http://jrdms.dentaliau.ac.ir/browse.php?a_code=A-10-743-4&slc_lang=en&sid=1 M Zamanzadeh zamanzadehmaryam@gmail.com 100319475328460010171 0000000288252645 No Department of Oral and Maxillofacial Pathology, Faculty of Dentistry, Ma-zandaran University of Medical Scienc-es, Sari, Iran A Rayani arezoo.rayyani@gmail.com 100319475328460010172 100319475328460010172 Yes Department of Oral and Maxillofacial Pathology, Faculty of Dentistry, Hor-mozgan University of Medical Sciences, Bandar Abbas, Iran M Moosazadeh dent.am100@gmail.com 100319475328460010173 100319475328460010173 No Gastrointestinal Cancer Research Center, Non-communicable Diseases Institute, Mazandaran University of Medical Sciences, Sari, Iran E Mazidi parhizhp@gmail.com 100319475328460010174 100319475328460010174 No Private Dentistry Practice, Sari, Iran